From geopolitical tensions and increased vulnerability to cyberattacks, data breaches and climate change, insurance companies will continue to be hard-pressed to predict, quantify and address every financial and operational consequence that’s likely to occur.

As a result, insurers that remain nimble and embrace uncertainty will continue to find success — one unanticipated event at a time. That said, these wins will depend largely on an insurer’s ability to proactively leverage new technology, customer interactions, product design innovations and aligned business strategies.

Growth through innovation/creativity. Rather than be constrained by ideas for new products, services and new markets coming from just a few people, a Thinking Corporation can tap into the employees.

Supported by a robust sales force and tight cost controls, Pharm Ltd. experienced sustained double-digit growth over a number of years, only to find that their supply chain struggled to keep pace.

Many businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.